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Payment

1. What is PayPal?

PayPal is a secure and trustworthy payment processing service which allows you to shop online. PayPal can be used at amiliy.com to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-Check (i.e. using your regular Bank Account). amiliy cannot see your card number as it is securely encrypted through PayPal's server. This limits the risk of unauthorized use and access.


2. After making a payment, can I change my billing or shipping information?

Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at support.amiliy.com as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.


3. How do I know whether my payment has been received?

Once your payment has been received, we will send you a notification email to inform you about the order. You can also visit amiliy.com and log into your customer account to check the order status at any time. If amiliy has received payment, the order status will show "Processing".

 

4. Why am I being asked to "Verify" my payment?

Because your order has been held for a standard anti-fraud check by amiliy. We want to avoid fraudulent and unauthorized payment.


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